About Us

CryoSend has been offering safe and trustworthy cryoshipping services for the global reproductive community since 2009. We offer two distinct services for the IVF community – primarily our Hand Carry Service and a Coordinated Commercial Courier Shipping Service.

We focus primarily on frozen embryo shipping, frozen sperm shipping and frozen egg/oocyte shipping. We also transport blood, stem cells and tissue samples for our clients.

Most of our IVF-related customers choose our Hand Carry service to assist them in moving their embryos, eggs, sperm, stem cells and blood samples. This is the safest and most secure way to move IVF biological samples. Depending on the locations, sometimes we can also offer shipping services in coordination with commercial and premium courier services, such as FedEx, DHL and Bluebird.

The majority of our IVF-related clients choose our Hand Carry Service. This is the safest way to move your embryos, eggs or sperm. One of our experienced couriers will carefully move your samples from lab-to-lab. With proper documentation, we can pick-up and deliver samples to almost any country in the world. We are with your specimens around the clock, from start to finish, including during the flight.

To move your embryos, eggs or sperm, we use only top-quality shippers that are regularly inspected and validated to ensure maximum safety. We also have real-time GPS and temperature data loggers available. Safety and security are important for high-value shipments such as embryos, eggs and sperm, so we invest to make sure we can provide the best service possible.

We will coordinate with you and the clinics to prepare for the shipment dates and necessary documentation for the import/export of your samples. We will also arrange the logistics and work with accommodating airlines and airport security to request X-ray exemption and utilize safe and trusted routes.

Our Hand Carry Service option is the safest way to move your IVF samples.

Jon

CryoSend started in 2009, since then I have had the opportunity to travel around the world and work with many Intended Parents, clinics and labs. We have also had the opportunity to work with numerous drug and pharmaceutical companies, universities, research institutes and consumer manufacturing companies assisting them with their cryogenic logistics needs.

Since around 2015, I have focused almost exclusively on the shipping needs of the IVF community. We are now a small team dedicated to providing safe, trustworthy and reasonably priced logistics services for Intended Parents, clinics, labs, surrogacy and egg donation agencies. I understand how the whole IVF process works and how important reproductive samples are – I have been though the process several times myself and understand how costly it is, how much time and emotional energy it takes to create embryos or collect sperm and eggs. Our goal at CryoSend IVF is therefore to provide the global reproductive community with a professional and trustworthy shipping and hand-carry service option
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If you need to move your embryos, eggs or sperm – feel free to contact me.

Atthasit

Also known as Tine, he has worked with CryoSend for over five years and understands the importance of what we do. Tine travels regularly to places such as Russia, Georgia, the United States, Taiwan, Japan, Singapore, Cambodia, the Ukraine and a host of other countries.

Yoshi

Yoshi has been with CryoSend for the past 4 years as a courier doing both local and international IVF moves. He travels wherever our clients take him, particularly within Japan and Asia. He is also well versed in surrogacy and related programs in Asia and the Euro-Russian area.

Yuki

Yuki is responsible primarily for customer service and the backend operations that help keep CryoSend functioning smoothly.

Rain

Rain is responsible for our Chinese-speaking clients. Rain has in-depth knowledge of the IVF field in both Asia and the United States. She is familiar with IVF-related logistics as well as surrogacy, egg and sperm donation programs.

Atsushi

Atsushi is responsible for both customer service inquiries and doing actual hand carry services. He has delivered temperature-controlled shipments for both IVF and non-IVF clients around the globe.

We look forward to hearing from you

Cryosend
Hongoku-cho 2-1-1
Nihonbashi, Aspa Nihonbashi Office
Chuo-ku, Tokyo
103-0021, Japan

info@cryosend.com
+81-90-6458-3223 – Asia/Japan
WhatsApp: +81-090-6458-3223
Line: jonlowe
WeChat: jonxwen
Skype: johnloewen2
Instagram: cryosendivf