OBC – Onboard Courier Service

Our Onboard Courier service is can service almost any industry, however, our specialty is in offering a complete range of dedicated courier services for the healthcare sector. Healthcare fields we service include such fields as clinics and hospitals, Pathology Labs, Cosmetic Surgeries, Pharmaceuticals, Blood Banks, Organ Banks, Tissue Testing Labs, Doctors Surgeries and hospital research labs.

We regularly collect specimens to be delivered to laboratories worldwide, handled securely and safely in corrective packaging. If dry ice is needed, we can arrange that as well on short notice.

Specialising in time critical deliveries, CryoSend Ltd, can get your samples or life saving drugs to the destination quickly and safely. Regardless of what the nature of the item be carried is, each shipment is treated with the highest level of respect.

Our hand carry service has been utilised by individuals, clinics/hospitals, law firms, insurance companies, shipping companies, the automotive industry, hi-tech firms, film studios etc. Whatever you situation, we will try to find a solution.

The cost of hand carry / Onboard Courier service is unique to each case. Each request is quoted on separately based upon factors such as pick-up and drop-off locations, timing, job requirements etc. We can have a very quick quote turn-around time, so if you have an emergency, contact us and we will assist you with the onboard courier service needs.

IVF Services

Shipping frozen embryos to Mexico – Permit required

We regularly ship frozen embryos, sperm and eggs to and from Mexico. In order to accept or release frozen IVF bio-materials, the Mexican clinic needs to apply for an import/export permit from the Mexican health authorities. This process can take anywhere from 4 to 8 weeks and may cost upwards of $300 USD – depending on the clinic and arrangements you have with them. It is always a good idea to give the Mexican clinic ample time before you plan to move your frozen embryos, frozen sperm or frozen eggs. Once the permit has been received, we are able to smoothly import/export IVF samples.


IVF courier service – checking and double checking

Our IVF courier service helps patients move their IVF samples from clinic to clinic – much of it international via our Hand Carry service. Shipping IVF frozen embryos, sperm or eggs can be stressful, however, with your IVF courier service, we try to make it simple and safe. Aside from arranging the logistics of picking up and dropping off frozen embryos, sperm or eggs, we also help the clinic staff to ensure that the right embryos/sperm/eggs are being shipped out and accepted at the new clinic.

At the pick-up clinic, our staff, together with the clinic staff, will check the names and markings on the cryo-tubes to ensure that it matches with the patient records. Once we have checked and double-checked to ensure we have the right shipment, we do the same at the receiving clinic.

checking cryotube labeling

checking the cryotube labelling


checking the paperwork and clinic files

checking the paperwork and clinic files


repeating the process at the receiving clinic

repeating the process at the receiving clinic

Since 2009 we have safely moved frozen IVF samples to and from many clinics in different countries without ever having a mishap/accident occur. Before moving your frozen embryos, sperm or eggs, we thoroughly prepare to ensure that the transfer goes smoothly.

Cambodia banning surrogacy?

The Cambodian government seems intent on banning surrogacy in the country. Over the past few months there have been discussions about this issue, but no firm law has been set as of yet – only a vaguely worded ministerial directive banning surrogacy.

We have delivered frozen embryos and sperm to Cambodia on numerous occasions and know some of the people involved in the industry there. From the information we are getting directly from people on the ground, it seems that the days for surrogacy may be limited in Cambodia. The most recent  Ministry of Health directive is very short and simply states that all forms of surrogacy are prohibited.




IVF Hand-Carry Service vs. Commercial Courier.

When we receive an inquiry about our frozen embryo/sperm/eggs shipping options, most people are somewhat nervous about the whole process and have many questions, such as: Who can we trust? How much does it cost? Are we getting a fair deal? Will my embryos be ok going through Customs? How do you carry them? What is your experience like? Do you offer any guarantees/refunds? What is the benefit of hand-carry vs. commercial courier service? etc.

We would like to address some of these questions in this blog post.

Who can we trust with our IVF shipment? This is a personal matter more so than the other questions. There are a few IVF courier services available. Which one is right for you will depend on your service needs, budget and interaction with service providers. As for us, we always welcome emails, phone calls, Skype meetings or any other way that you wish to communicate. A lot of our Asian customers use Line and WeChat or WhatsApp. North American customers tend to use email, phone and Facebook Messenger.

Costs: At CryoSend, we quote on each case separately. We do not have a one-price-fits-all policy. A quote is created for each request based upon pick-up and drop-off locations and time-line.

Will my embryos/sperm/eggs be safe throughout the journey? Yes. We have been transporting IVF bio-materials since 2009. So far we have never had a mishap. If things are done properly and planned for, there is very little chance of something going wrong, especially with our hand-carry option. We carry all of our shipments in validated shippers that can maintain cryogenic temperatures for up to 12 days.

We are often also asked about guarantees and refunds should something go wrong. Fortunately, we have a perfect delivery record since 2009. It is difficult for the IVF frozen embryos, frozen sperm or frozen eggs to melt while in the shipping tank – assuming that the proper preparations have been done. It is difficult to get insurance coverage for IVF courier shipments. Insurance can be found, but it is usually very expensive. Our policy is generally that if we fail to deliver the shipment as agreed upon, we will refund the money paid to us for the expected service. It is important to realize that nothing is 100% fail-proof, however, we have never encountered any serious issues while transporting IVF shipments.

What are the benefits of hand-carry vs. commercial courier service? This is a question we often get when people are considering their options for transporting their IVF embryos, eggs or sperm. At CryoSend, we offer both options. The majority of our clients choose our hand-carry service, especially for transporting frozen embryos and eggs. Sperm, it has the image of being rough and tough and able to survive being thrown around in a box into and out of airplanes and trucks. Perhaps. Both options are valid and your choice will depend on your comfort level with commercial couriers and most importantly your budget. we have successfully shipped both via hand-carry and commercial courier. Personally, I would send my frozen eggs and frozen embryos via a hand-carry option. Part of this reason is that frozen embryos are in delicate plastic straws, very thin straws. Whereas sperm is in vials – thicker plastic vials. These vials can withstand more harsh treatment than straws. We have seen animal embryos in straws that have escaped the canister chamber in the shipper and have fallen within the main chamber of the shipper. This could only happen if the shipment was treated in a rather rough manner. We also have it from good sources (former shipping center employees), that shipments are not always treated with the delicate care that commercial couriers claim to provide. So…if the frozen embryos, sperm or eggs are your last available, then I would definitely recommend using a hand-carry service. If the sperm is just one collection, and more to be had, then sending it via a commercial courier route is acceptable. On the other hand, some of our clients are unable to produce more sperm and what they have is all that they have and will not be able to get more – in that case, we can confidently recommend to go with a hand-carry service.

We welcome inquiries and questions from IVF patients and clinics.



IVF Courier: frozen embryo transport to Cancun, Mexico

Transporting frozen embryos and sperm to Cancun, Mexico

Recently we have been delivery sperm and embryos via our hand-carry service to Cancun, Mexico. The Cancun Fertility Center has clients from various parts of the world that we have been able to assist. The Cancun IVF clinic is able to provide various services such as egg donation, sperm donation, PGS, PGD etc.

Our IVF courier hand-carry service is a pragmatic solution for moving frozen embryos, sperm and eggs into and out of Mexico. Commercial couriers such as DHL, FedEx and UPS have recently, since the Ebola scare, been reluctant to handle human bio-materials across the Mexican border. Our IVF hand-carry service is able to assist where commercial couriers cannot.

If you are looking for a cheaper IVF alternative, consider Mexico as an option. And if you need your frozen embryos, frozen sperm or frozen eggs transported either into or out of Mexico, we are here to help.

IVF courier hand-carry service


ready for take-off. frozen embryos being hand-carried on an airplane.

ready for take-off. frozen embryos being hand-carried on an airplane.

IVF courier sevice – frozen embryo delivery to Russia

IVF embryo and sperm delivery to Russia. IVF courier service. This trip was a Hand-Carry service for surrogacy clients. Russia is a growing destination for surrogacy patients. There are several clinics in different parts of Russia that offer surrogacy options for infertile couples. Russia also has surrogacy-friendly laws that help make the experience smoother. In addition, the current economic and political conditions have devalued the currency, thus make surrogacy here even more attractive in terms of cost.

CryoSend is able to offer IVF patients IVF courier services, shipping frozen embryos and sperm to Russia for surrogacy.



Cold, rainy and windy autumn in Moscow this year, but beautiful. Russians love walking.


Red Square. Beautiful.

South Arica becoming a popular IVF treatment destination

South Africa is becoming a popular destination for fertility treatments, especially as it relates to egg donation and even surrogacy. For those living in the United States and Europe, fertility treatments can be expensive. While South Africa is not inexpensive, it is definitely more affordable than most other parts of the world.

In addition, South African doctors and clinics are amongst the best in the world. Fertility clinics in the country offer services such as laparoscopic surgery, comprehensive semen analysis, Gamete intrafallopian transfer (GIFT), specialized counseling and advice on male and female infertility. There are also agencies specializing in egg donation and even surrogacy – though surrogacy is less popular and less well-known.

Fertility treatments offer a wide scope of possibilities for couples and individuals, so it is a good idea to investigate your options. Keep South Africa in-mind as a possible alternative destination for your IVF treatment needs.

CryoSend has assisted several clients with moving their embryos and sperm to South Africa and out of South Africa. As an IVF courier, we make sure that all IVF samples are treated with the utmost care and attention. If you would like more information about our services, please contact us.

IVF Services

PGS Screening – What is it? Why use it?

What is PGS? Why is it used?

PGS, Preimplantation Genetic Screening, is a genetic test that analyses biopsied cells from embryos produced by in vitro fertilization (IVF) techniques.

PGS determines whether the embryos are chromosomally normal (euploid) or not (aneuploid), thus giving the chance to transfer chromosomally normal embryos that are more apt to successfully implant and develop into a pregnancy.

Widely accepted indications for PGS are those in which there is an increased risk for the couple of generating aneuploid embryos: advanced maternal age; history of recurrent miscarriages or pregnancies/children with chromosomal abnormalities; recurrent IVF failure; chromosomal translocation carriers; gender selection.


CryoSend regularly transports embryos for PGS screening from and to Japan and other Asian countries. If you are looking for PGS screening options, feel free to contact us for more information.

IVF Services







  • クリニックから患者の生体サンプルの収集
  • 患者へ薬の配達


世界中の規制機関は、これらの種類の療法の保管と物流に関する特定の基準を確立し始めています。国際標準化機構 (ISO)は、現在保管と物流のガイドラインを再検討しています。極低温運送オプションで達成可能な安定した温度と確実な物流方法の要件が近いうちに標準慣習となると当社は考えています。

-20°C から‐40°C の範囲内に温度を下げた重要サンプルの貨物が良好な温度管理にあり、機能して再利用可能なシステムで梱包されるでしょう。 -80°C to -196°Cの冷凍状態を必要とする重要サンプルの貨物は、ドライシッパーに入れて、最長21日間という優れた保持期間で、外気温の変化にほぼ影響されずに輸送されるでしょう。これら2つの輸送オプションは、優れたリスク管理が可能です。



Cold Chain Shipping – En